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Influences of Emotional Labor and Work-Life Balance on Organizational Commitment among Nurses in Comprehensive Nursing Care Service Wards

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KMID : 0614820220280020100
À±¿µÀÌ ( Yoon Young-Yi ) - Hallym University Sacred Heart Hospital

ÀåÇý¿µ ( Jang Hye-Young ) - Hanyang University School of Nursing

Abstract

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¿¬±¸¹æ¹ý: ¿¬±¸¼³°è´Â ¼­¼úÀû »ó°ü°ü°è Á¶»ç¿¬±¸ÀÌ°í, ÀÚ·á¼öÁýÀº °æ±âµµ ¼ÒÀç H ´ëÇк´¿ø µÎ °÷ÀÇ °£È£°£º´ÅëÇÕ¼­ºñ½º º´µ¿ °£È£»ç 171¸íÀ» ´ë»óÀ¸·Î 2021³â 3¿ù 5ÀϺÎÅÍ 2021³â 3¿ù 30ÀϱîÁö °¨Á¤³ëµ¿, ÀÏ°ú »îÀÇ ±ÕÇü, Á¶Á÷¸ôÀÔ, ÀϹÝÀûÀΠƯ¼ºÀ» Æ÷ÇÔÇÏ´Â ¼³¹®Áö¸¦ »ç¿ëÇÏ¿© ¼öÁýÇÏ¿´´Ù. ÀÚ·á ºÐ¼®Àº ±â¼ú Åë°è, t-°ËÁ¤, One-way ANOVA, PearsonÀÇ »ó°ü ºÐ¼® ¹× À§°èÀû ȸ±Í ºÐ¼®À» »ç¿ëÇÏ¿´´Ù.

¿¬±¸°á°ú: Á¶Á÷¸ôÀÔÀÇ ¿µÇâ¿äÀÎÀº Çö ºÎ¼­ ±Ù¹«°æ·Â, ÇâÈÄ ±Ù¹«°èȹ, Àü¹®Á÷ °¨Á¤Á¶Àý ³ë·Â, ´ë»óÀÚ Á᫐ °¨Á¤¾ïÁ¦ ¹× ÀÏ°ú »îÀÇ ±ÕÇüÀ¸·Î ³ªÅ¸³µ´Ù.

°á·Ð: º» ¿¬±¸ °á°ú¸¦ ¹ÙÅÁÀ¸·Î Á¶Á÷¸ôÀÔÀ» ³ôÀ̱â À§Çؼ­´Â °¨Á¤³ëµ¿ÀÇ ±àÁ¤ÀûÀÎ Ãø¸éÀ» °­È­ÇÒ ¼ö ÀÖ´Â °¨Á¤°ü¸® ÇÁ·Î±×·¥ ¿î¿µ°ú ÀÏ°ú »îÀÇ ±ÕÇüÀ» ³ôÀÏ ¼ö ÀÖ´Â ¿©°¡È°µ¿ Áö¿ø, À°¾ÆÁö¿øÇÁ·Î±×·¥ ¿î¿µ µî Á¶Á÷ Â÷¿øÀÇ ³ë·Â°ú Á¦µµ°¡ µÞ¹ÞħµÇ¾î¾ß ÇÒ °ÍÀÌ´Ù.

Purpose: The purpose of this study was to identify the influence of emotional labor and work-life balance on the organizational commitment of nurses in comprehensive nursing care service wards.

Methods: A cross-sectional descriptive study was designed. Data collection was conducted for a total of 171 nurses in comprehensive nursing care service wards in two H university hospitals in Gyeonggi-do. Data were collected from March 5 to 30, 2021 using questionnaires on topics including emotional labor, work-life balance, organizational commitment, and general characteristics. Data were analyzed using descriptive statistics, independent t-test, One-way ANOVA, Pearson¡¯s correlation analysis, and hierarchical regression analysis.

Results: Organizational commitment was influenced by working experience in current unit, future work plan, emotional modulation efforts in profession, patient-focused emotional suppression, and work-life balance.

Conclusion: The findings of this study suggest that in order to increase organizational commitment, it is important to support organizational efforts and systems such as an emotional management program that can strengthen the positive aspects of emotional labor, and leisure activities and childcare support programs that can improve work-life balance.
KeyWords
°¨Á¤³ëµ¿, ÀÏ°ú »îÀÇ ±ÕÇü, Á¶Á÷¸ôÀÔ, °£È£.°£º´ÅëÇÕ¼­ºñ½º
Emotions, Work-Life Balance, Organizations, Nursing Care
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ÇмúÁøÈïÀç´Ü(KCI) KoreaMed